THE RECEPTION ROOM'S RENTAL PROCESS:
Items can be picked up the Thursday prior to the event and returned on Monday after the event between the hours of 10am - 6pm.
A 20% reservation deposit is required at the time of the reservation. All monies received are fully refundable up to 21 days prior to your event date. All monies received are non-refundable within 21 days of your event date.
Payment in Full
The remaining rental payment is due 21 days prior to the event date and can be paid online or in the store via check, credit or debit.
Rental Agreement Contract & Security Deposit
A rental agreement contract is signed by both the renter & owner at the time of pickup or delivery. At the time of pickup or delivery, a $100 security deposit is required. The security deposit is used to cover any damaged or unreturned items. After a full inspection upon return, the remaining balance is returned to the customer.
Delivery / Pick Up
Items can be delivered in the Polk & surrounding counties area.
Reserve our time to set up rented items, saving you much time and stress. Setup and decorating services available for items not rented from us as well.
**"If I had one thing to change about my own wedding, it would be to hire someone outside of our family to do the setup. This was the biggest stress of my wedding!" --Michelle Warren, Owner of The Reception Room**
Return of Items
Items are to be returned the Monday following the event date between the hours of 10am - 6pm. Items are to be returned unwashed & free of ties and knots.